Contact Us
Dear JN members/customers
Please contact JN Bank Representative Office UK and JN Money Services at the following telephone numbers: 0800 328 0387 and 0800 328 1622.
Members/customers may also email helpdesk@jnbank.com or send a direct message on any of our social media pages.
Membership that goes the distance for you!
Download brochure and learn how JN Group can help you find a way to bring your plans to life
Doing Business with JN Bank in Jamaica
We are pleased to provide you with face-to-face services at our UK Representative Offices, as well as offering a remote banking service which you can use from anywhere in the UK.
You can visit our UK Representative Offices in London or Birmingham as follows:
London: 410 Brixton Road, London SW9 7AW
Monday to Friday, between 10am and 4pm
Birmingham : 311A Soho Road, Handsworth, B21 9SD
Every Tuesday, Thursday and Saturday, between 9:00 am and 4:00 pm
Schedule an appointment to:
Open an account | Query an account | Update records
Request a call back about:
Mortgages
JN Bank LIVE support
Registration | login issues
Making Payments from the United Kingdom
Click here for details about making payments to JN Bank using our Citibank account.
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Savings
Gain financial freedom with a JN account
Doing business with JN Bank in Jamaica:
There’s a new way of doing your JN Bank transactions in Jamaica from the United Kingdom.
You can now set up an appointment for a video call with a JN Bank representative to do any of the transactions listed above.
Here’s how to set up your appointment:
- Visit www.jnbank.com and click ‘Schedule an Appointment’
- Select the type of service you would like to schedule an appointment for from the menu of options on the page.
- After choosing what service you’d like to make your appointment for, choose a date and then choose from the available times on the right hand side of your screen.
- Next, you’ll be asked to enter your name, email address and telephone number, as well as provide any information in the comments box that will help your representative prepare for your meeting.
- You will also have an opportunity to add a guest to the meeting, if you like. Simply click the ‘Add Guest’ button, immediately below the box where you enter your email address, and add your guest’s information.
- Be sure to read the information at the bottom of the page and click the box, if you agree with the request to move on.
- After you’ve completed the page, you’ll receive an email and a text message on your cell phone confirming your JN Bank appointment. A reminder will be sent to you:
- One day before your meeting
- One hour prior to your appointment
To set up an appointment, contact your dedicated team, any time, at the following numbers: 0800 328 0387; 0800 328 1622; +44 151 947 1431 Â or 0207 708 2442