Interest rates, locally and overseas, have continued to rise dramatically, resulting in increases in the cost of providing services generally. As a result, it has now become necessary to conduct a review of the rate we offer to you. We remain committed to ensuring that you enjoy a fair rate on your loan.

Although you had personalised your mortgage or received a special agreed rate and have been benefiting from a lower interest rate for the past 12 months, it does not mean that the rate on your mortgage is fixed for the life of the loan. Based on your mortgage agreement, your rate is subject to adjustments based on the movement of interest rates generally in the local market and costs.

We will be sending you a letter confirming the new rate for your mortgage. The letter will also outline your new monthly payments.

The exact date of your rate change, including your new rate and monthly payment, will be outlined in a letter to you. You should receive this letter approximately one month prior to the due date of your new payment

We, invite you to have a conversation with us. You may send an email to loanservices@jnbank.com.