Mrs Gillian Hyde
Mrs Gillian Hyde, executive at Jamaica National Building Society (JNBS), has been appointed general manager of JN Small Business Loans (JNSBL), effective January 1, 2015. She succeeds Mr. Philip Bernard, who demits office on December 31, 2014.
Mrs. Hyde, who is currently the executive in charge of the Society’s Enterprise Contact Centre and Member Ombudsman, is a former senior manager, Budgeting, Performance Measurement & Reporting, at JNBS.
The announcement was made recently by the Chairman of JNSBL, Mr Parris Lyew-Ayee, who said, “Mrs. Hyde brings extensive finance and management experience to the post, having served the JNBS in several capacities prior to accepting the offer to become the General Manager of JNSBL. “She will continue the work which Mr. Bernard started during his 18-month management of the country’s premier micro finance company.”
Mrs. Hyde joined Jamaica National in 2003, working in the area of Finance and Corporate Strategic Planning, where she played an integral role in charting the path for the achievement of significant milestones throughout the Society.
In her recent role as executive with responsibility for the JN Enterprise Contact Centre, she guided her team in delivering excellent customer experiences through all channels.
“I am confident that Mrs. Hyde will strengthen and widen JNSBL’s reach within the micro finance sector, given her professional financial background; and her recent experience in the area of customer service. And, I believe she will use her experiences to further position JNSBL as a company that can deliver the resources and management skills that its clients need to excel in the small business sector,” Mr. Lyew-Ayee said.
